Please welcome our newest member from Kuwait, Yedhu Krishna Menon from Kuwait! Yedhu Krishna Menon is a seasoned Third-Party Risk and Cybersecurity expert with over 15 years of experience, currently serving as the Head of Third-Party Risk Management at Gulf Bank. Throughout his career, he …
Please welcome our newest CyAN member, Fatema Fardan, from Bahrain. Fatema Fardan is a passionate and experienced Cyber, Digital, and Information Security professional with over 16 years of expertise in the financial and banking industries. She has successfully managed and delivered enterprise-level projects, including Information …
Please welcome our newest CyAN member, Will Rivera, from the United States!
Will Rivera is a seasoned leader with over 17 years of experience in advocacy and mission-driven organizations. As Managing Director at MyOwn Image, he drives nationwide efforts to combat technology-facilitated violence and promote intimate privacy, working at the intersection of digital safety and survivor support.
Previously, Will Rivera served as Crisis Intervention Director at Opportunities for Otsego, where he led 24/7 crisis response operations, managed two residential facilities, and connected thousands of individuals annually with critical resources. His trauma-informed leadership and streamlined protocols improved outcomes for survivors of domestic and sexual violence, homelessness, and exploitation.
A Trust & Safety professional and survivor advocate, Will has directly supported thousands impacted by violence, blending empathy with actionable solutions. His expertise in advocacy, policy reform, and community engagement bridges human needs with digital innovation.
Will is passionate about empowering advocates and advancing digital safety. His work aligns with those creating a more secure digital world, whether as users or providers of cybersecurity solutions. Together, we can build safer, more inclusive communities and fight cybercrime.
It’s great to have you on board, Will! We look forward to the expertise you bring and enabling you here at CyAN.
Don’t hesitate to connect with Will Rivera on LinkedIn to grow your networks mutually!
CyAN’s weekly digest of cybersecurity news from around the globe. Find the links to the full articles below. LinkedIn version and discussion available here. If there is a topic you would like to see more of, do not hesitate to get in touch! Cybersecurity News 1.Crowdstrike: …
In today’s regulatory landscape, navigating various regulations related to risk management can be a daunting challenge for financial institutions. However, the Digital Operational Resilience Act (DORA) offers a unique perspective. DORA not only aligns with existing best practices and regulations but also presents opportunities for …
In the initial instalments of our series “Cybersecurity: The Unsung Hero of Revenue Protection,” we highlighted the pivotal role cybersecurity plays as a strategic business asset and underscored the significant financial implications of cyber threats. This third part brings into focus a crucial factor in today’s interconnected world—customer trust.
As our global society continues to become more digitally intertwined, the importance of customer trust in business cannot be overstated. In this scenario, cybersecurity goes beyond its traditional role of safeguarding information—it becomes an essential element in fostering trust and enhancing customer loyalty.
In today’s information-driven economy, customers share vast amounts of personal and financial information with businesses. They rightfully expect their data to be safeguarded with the highest security standards. Companies demonstrating a strong commitment to cybersecurity can significantly boost customer trust, thereby enhancing loyalty.
Robust cybersecurity measures can also help mitigate the risk of damaging data breaches that could tarnish a company’s reputation and erode trust. Thus, by effectively managing these risks, businesses can maintain and even enhance their customers’ trust.
Trust is more than just an emotional bond; it significantly impacts a company’s financial health. A trusted company often experiences higher customer retention rates. Given that attracting new customers is more expensive than retaining existing ones, trust can lead to considerable cost savings.
Moreover, trusted companies enjoy the benefits of word-of-mouth referrals, leading to new customer acquisition. Plus, customers of trusted companies tend to be more engaged, resulting in higher customer lifetime values.
Therefore, investment in cybersecurity transcends the realm of operational expense—it is an investment in trust building, customer loyalty enhancement, and ultimately, revenue growth.
A leading financial technology firm offers a compelling example of how investment in robust cybersecurity can enhance customer trust and subsequently, boost revenues.
This company, understanding the value of trust in their sector, prioritised cybersecurity. They implemented rigorous data protection measures and communicated their security protocols transparently to their customers.
Their commitment to cybersecurity wasn’t just a defensive strategy—it became a unique selling proposition. They leveraged their security stance as a competitive differentiator in the crowded fintech market.
This strategic use of cybersecurity had remarkable results. The company’s dedication to data protection fostered increased trust and loyalty among their customer base. This led to higher customer retention rates and new customer acquisitions via referrals. Consequently, the company experienced substantial revenue growth, proving that their cybersecurity investment was a strategic business move.
In conclusion, in our interconnected, information-rich world, trust has become an invaluable asset for businesses. Companies that recognise this and invest in cybersecurity to protect customer data can enhance trust, boost customer loyalty, and drive revenue growth.
Stay tuned for the next instalment in our series, where we will discuss how cybersecurity fuels digital transformation and innovation.
Le Digital Operational Resilience Act («DORA ») fait partie du paquet législatif relatif aux services numérique présenté en 2020 par la Commission de l’Union Européenne (« UE ») et voté fin 2022 par le Parlement. Ce règlement (UE) 2022 /2554 vise à assurer la stabilité …
Dr Gergely Dzsinich has successfully applied as member, representing CyAN, of the Europol Cybercrime Centre (EC3) Advisory Group on Communication Providers. In 2013 the Programme Board of Europol’s European Cybercrime Centre (EC3) had identified the need for establishing Advisory Groups to provide guidance to EC3. In 2013, …
[Press release]
CyAN is an initiative by 9 independent consultants with diverse backgrounds (legal and public affairs, information security and operational risk management, law enforcement, investment) committed to provide a simple answer to a complex question: how to foster cybersecurity and the fight against cybercrime: Jean-Christophe Le Toquin, Christian Aghroum, Monika Josi, Kourosh Teimoorzadeh, Fabrice Bullian, Jonathan Bourguignon, Nour-Eddine El Bouhati, Cyril Pineau-Valencienne and Maelle LeLardic.
They share a common principle: cybersecurity is strategic for businesses and public authorities but has to be more inclusive. This is how CyAN, which stands for CYbersecurity and cybercrime Advisors Network, a not-for-profit platform, was established. It helps public and private organisations, government and experts themselves to better understand cybersecurity and build a better future.
« Strengthening cybersecurity requires to be open to different disciplines. This is a real challenge for businesses in need of guidance as well as for the experts themselves. In practice, CyAN aims at providing an international platform which helps identify and connect trusted advisors from various disciplines », outlined Jean-Christophe Le Toquin, President of the association.
CyAN promotes an approach that is different from other existing organisations. Indeed, the association does not only bring together experts in cybersecurity. Its members believe that a multidisciplinary cooperation, based on complementarity of profiles, age or professional experiences, is key to foster safety and security in a digital world, and for any progress in human society more generally. « Cybersecurity impacts all levels of an organisation. Our focus is to connect advisors, who, according to their experience, are best placed to communicate with each team in particular », adds Christian Aghroum, Vice-President in charge of external relations.
In addition to promoting a multidisciplinary approach in cybersecurity and in the fight against cybercrime, CyAN supports its members in broadening their horizon through an exchange of good practices with other advisors.
[Communiqué de presse] Au départ ce sont 9 consultants indépendants d’horizons divers (juridique et affaires publiques, sécurité de l’information et risques opérationnels, police, conseil en investissement) qui ont à cœur de trouver une réponse simple à une question complexe : comment favoriser la cybersécurité et la …